Refund Policy


At Edyyo Digital Solutions, we are dedicated to delivering outstanding service and ensuring our clients' satisfaction. To maintain transparency and clarity, we have outlined our refund policy with the following details:


1. Refund Eligibility:


If you find yourself unsatisfied with our website services, you may be eligible for a refund under the following circumstances:

- Quality Concerns: If you believe that the delivered project does not meet the standards agreed upon during the initial consultation, providing specific examples or criteria for quality concerns.


2. Refund Amount:


We offer a 40% refund of the total project cost if you are not satisfied with our services. This refund amount is designed to account for any inconveniences you may have experienced.


3. Refund Request Process:


To request a refund, please follow these steps:

- Contact our customer support team within 7 days after the project delivery date.
- Clearly state the reasons for your dissatisfaction and provide any relevant supporting information.
- Include specific evidence or documentation supporting your claim, such as screenshots or detailed descriptions.


4. No Refund After Delivery:


No refunds will be issued once the project has been delivered and accepted by the client. We consider the project completed at this point, and our refund policy will no longer apply. Define what constitutes 'project acceptance' by the client.

5. Exceptions:


Refunds are not applicable in the following situations:

- Changes in project requirements after the commencement of the project.
- Delays caused by the client in providing necessary information or approvals.
- Dissatisfaction due to reasons beyond our control, such as changes in industry trends or personal preferences.


6. Refund Processing:


Upon approval of your refund request, the refund will be processed within 15 days through the original payment method.

7. Policy Amendments:


We reserve the right to modify the refund policy with proper notice to clients to adapt to future business needs or legal requirements.


8. Confirmation of Understanding:


By using our services, you acknowledge and agree to the terms of this refund policy, as well as any updates or modifications made in the future.


9. Contact Information:


If you have any questions or concerns about our refund policy, please contact us at

Thank you for choosing Edyyo Digital Solutions!